The warranty period and coverage depend on the specific products purchased. Unless otherwise specified in your contract, our standard warranty guidelines are as follows:

1. Furniture (Casegoods and Upholstery)

• Standard Warranty: 1 to 5 years.

• Extended Warranty: Higher-end or custom furniture may offer longer warranties (up to 10 years) for structural components such as frames.

• Coverage Includes: Manufacturing defects, structural integrity, and workmanship.

• Exclusions: Normal wear and tear, improper use, and damage caused by exposure to extreme conditions.

2. Lighting and Fixtures

• Standard Warranty: 1 to 3 years.

• Coverage Includes: Electrical components and manufacturing defects.

• Exclusions: Bulbs, normal wear, and damage caused by improper installation or handling.

3. Mattresses and Bedding

• Standard Warranty: 3 to 10 years.

• Coverage Includes: Manufacturing defects.

• Exclusions: Normal wear, sagging caused by improper support, and misuse.

4. Electronics and Appliances

• Standard Warranty: 1 to 3 years.

• Coverage Includes: Manufacturing defects and mechanical failures.

• Exclusions: Damage caused by unauthorized repairs, misuse, or normal wear and tear.

5. Custom Millwork and Built-ins

• Standard Warranty: 1 to 5 years.

• Coverage Includes: Materials and workmanship.

• Exclusions: Improper installation or modifications made by unauthorized parties.

6. Outdoor Furniture and Fixtures

• Standard Warranty: 1 to 5 years.

• Coverage Includes: Manufacturing defects and structural integrity.

• Exclusions: Damage caused by environmental exposure (e.g., UV rays, moisture) or misuse.

General Warranty Terms

1. Ownership and Title: Ownership of products transfers to the customer upon full payment. Warranty coverage applies only to products sold by PK SPACES.

2. Limitations: Warranty coverage is limited to defects in materials and workmanship and does not include:

• Normal wear and tear.

• Damage caused by misuse, negligence, or improper installation.

• Alterations or repairs made by unauthorized parties.

3. Force Majeure: PK SPACES is not responsible for warranty claims arising from circumstances beyond our control, including natural disasters or supplier shortages.

Filing a Warranty Claim

To file a claim on a product, please email us at info@pkspaces.com with the following information:

• Invoice number and date of purchase.

• Product description and serial number (if applicable).

• Detailed explanation of the issue, including photos or videos where possible.

Our team will review your claim and provide instructions for resolution within [X] business days.

Extended Warranties

Extended warranties may be negotiated for large-scale projects or specific product types. Please refer to your purchase agreement or contact PK SPACES for further details.

Disclaimer

This warranty document is a general guideline and may be superseded by specific terms outlined in your purchase agreement. PK SPACES reserves the right to modify these terms at any time without prior notice.

For additional information or assistance, please contact us at info@pkspaces.com.

Thank you for choosing PK SPACES for your FF&E needs. We look forward to serving you!